FAQ — EVERYTHING YOU NEED TO KNOW
Your Questions Answered
How do I use Orivex?
How do I use Orivex?
Turn on the device and gently glide it near the scalp and through sections of hair at a slow, comfortable pace. Use it as part of your regular hair-care routine.
Is Orivex suitable for all hair types?
Is Orivex suitable for all hair types?
Yes. Orivex is designed for straight, wavy, curly, thick, fine, and textured hair.
Can men and women use Orivex?
Can men and women use Orivex?
Yes. Orivex is made for both men and women who want a simple scalp-focused hair-care routine.
Does Orivex help with dry scalp?
Does Orivex help with dry scalp?
Orivex is designed to support a healthier-looking scalp and may help improve the look and feel of dryness as part of a consistent routine.
Is Orivex cordless?
Is Orivex cordless?
Yes. Orivex is designed to be used cordless after charging, making it easy to use during your routine.
What comes with my order?
What comes with my order?
Your order includes the Orivex device, USB charging cable, user guide, and accessory base. Bundle orders may also include a free scalp massager depending on the offer selected.
How long does shipping take?
How long does shipping take?
Shipping times may vary depending on your location. Once your order ships, you’ll receive tracking so you can follow your package.
What if I’m not satisfied?
What if I’m not satisfied?
Your order is backed by a 30-day satisfaction guarantee. If you’re not satisfied, contact us within 30 days of delivery.