FAQ — EVERYTHING YOU NEED TO KNOW

Your Questions Answered

check_box

How do I use Orivex?

Turn on the device and gently glide it near the scalp and through sections of hair at a slow, comfortable pace. Use it as part of your regular hair-care routine.

check_box

Is Orivex suitable for all hair types?

Yes. Orivex is designed for straight, wavy, curly, thick, fine, and textured hair.

check_box

Can men and women use Orivex?

Yes. Orivex is made for both men and women who want a simple scalp-focused hair-care routine.

check_box

Does Orivex help with dry scalp?

Orivex is designed to support a healthier-looking scalp and may help improve the look and feel of dryness as part of a consistent routine.

check_box

Is Orivex cordless?

Yes. Orivex is designed to be used cordless after charging, making it easy to use during your routine.

check_box

What comes with my order?

Your order includes the Orivex device, USB charging cable, user guide, and accessory base. Bundle orders may also include a free scalp massager depending on the offer selected.

check_box

How long does shipping take?

Shipping times may vary depending on your location. Once your order ships, you’ll receive tracking so you can follow your package.

check_box

What if I’m not satisfied?

Your order is backed by a 30-day satisfaction guarantee. If you’re not satisfied, contact us within 30 days of delivery.